Do guests prefer Tech Savvy Rooms? A perspective from hotel guests

More than ever before, technology today is having a substantial impact on business spheres, and the hotel industry is o exception. It has turned out to be a critical element with regards to guest satisfaction. The purpose of this study was dual: to understand the most common reasons for choosing a hotel to stay in and measure and document the guest satisfaction with the existing technologies offered in hotel guest rooms. A random sample of Indian travellers was taken into consideration for the study; a questionnaire was developed for hotel guests, generating a sample of 158 valid responses. The results of the study revealed that Seamless unlimited Wi-Fi was the most important technology for both leisure and business travellers. The majority of respondents would prefer to experience new technologies in order to improve their experience. Dr. Seema Zagade | Ms. Meyola Fernandes"Do guests prefer Tech Savvy Rooms? A perspective from hotel guests" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-2 | Issue-4 , June 2018, URL:

Real Time Impact Factor: Pending

Author Name:


Keywords: guestroom technology, technological amenities, guest experience, in room technology,General Management


EISSN: 2456-6470


Add Citation Views: 1


Advance Search

Get Eoi for your journal/conference/thesis paper.

Note: Get EOI for Journal/Conference/ Thesis paper.


Share With Us

Directory Indexing of International Research Journals