INVESTIGATING THE PERCEIVED SERVICE QUALITY IN CROATIAN RESTAURANT INDUSTRY USING DINESERV MODEL

Authors: SUZANA MARKOVI?, SANJA RASPOR
Journal ISSN: 1224-8738 / 2065-9636
Year: 2010

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https://citefactor.org/article/9606/investigating-the-perceived-service-quality-in-croatian-restaurant-industry-using-dineserv-model